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Warranty and Policies

Do you offer any warranties on your products?

We offer several warranties that are designed to make sure you get the most from your Purrfect Fence System:

What is your return policy?

We accept returns on new and unused items within 30 days of purchase. At this time, we cannot accept parts of a larger kit, and custom items are not eligible for returns. You can view our return policy in full here: https://www.purrfectfence.com/page

What is your order cancellation policy?

We accept order cancellations prior to shipment only. Because we act quickly to dispatch your order, cancellation requests must be received before the order has been shipped. All order cancellations are subject to a 5% cancellation fee. You can view

Do you offer a warranty on your Purrfect Playtent?

Yes, the Purrfect Playtent comes with a 1-year warranty. In the event that you encounter any issues within this period, such as defective materials or workmanship, you are eligible for a full replacement. All we require from you are a few photographs